At Mobibazzar.com, we value our customers and strive to provide a smooth and transparent shopping experience. We understand that sometimes plans may change, and you may need to cancel your order. Our cancellation policy outlines the process, timelines, and conditions under which cancellations can be accepted.
1. Order Cancellation by Customer
Customers can request an order cancellation within 24 hours of placing the order for a full refund.
If the order has already been processed, packed, or shipped, it cannot be canceled.
To initiate a cancellation, please contact our support team immediately at gajjasurendra@gajjamax.com or call +91 91214 68564 with your order details.
2. Order Cancellation by Mobibazzar.com
Mobibazzar.com reserves the right to cancel any order under the following circumstances:
Product out of stock or discontinued.
Incorrect pricing or product information due to technical error.
Non-availability of the delivery service in your area.
Payment not received or incomplete transaction.
In such cases, the customer will be notified promptly, and a full refund will be issued if the payment has already been made.
3. Refund Timeline
For prepaid orders, refunds (if applicable) will be processed within 7–10 working days after the cancellation confirmation.
Refunds will be credited to the original mode of payment used during purchase.
4. Non-Cancellable Items
Certain categories of products or services are non-cancellable and non-refundable once the order is confirmed. These may include:
Customized or personalized items.
Digital goods, downloads, or subscription services.
Items purchased during special promotions or clearance sales.
5. Contact for Support
If you have any queries or wish to cancel your order, please contact us at:
📍 Address: 3/1472, Side Room, Gandhi Road, Proddatur, Kadapa District, Andhra Pradesh – 516360
📞 Phone: +91 91214 68564
📧 Email: gajjasurendra@gajjamax.com